Thirty-Six Strategies Group Pty Ltd respects the privacy of website visitors and is committed to keeping all your personal information confidential.
Definitions in this Policy:
- Thirty-Six Strategies means Thirty-Six Strategies Group Pty Ltd (ABN 51 678 776 442);
- Website means the Thirty-Six Strategies website; and
- you and your mean the person accessing the Website and/or using Thirty-Six Strategies services, and where such access or use is made in a business context, any legal entity of which that person is an officer, contractor, partner, member, employee or agent to whom any content of the Website is communicated or who has used the services of Thirty-Six Strategies.
Introduction
Thirty-Six Strategies values and respects your concerns about privacy. We will only gather personal information if you engage us to provide you with services and the gathering of the personal information is necessary for us to perform services for you. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Policy describes how we collect, use and disclose your personal information, your rights in relation to that information, and how we maintain the security of your personal information. By using our online services or providing us with information, you acknowledge that you have read, understood and agree to the terms of this Policy. Please do not send us any of your information if you do not want it to be used in the ways described in this Policy.
What is personal information?
Personal information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include your:
- name;
- date of birth;
- contact details, including, email address, residential address and phone number;
- employment history; and/or educational qualifications.
Under certain circumstances, Thirty-Six Strategies may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, religious or philosophical beliefs, membership of a professional or trade organisation, criminal record, or health information.
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How we collect your personal information
We collect your personal information from you when you: send us emails and other correspondence; interact with us over the phone, by email, in person or online, including via the Website; participate in surveys or questionnaires; register for a Thirty-Six Strategies event; subscribe to our mailing list; and/or apply for a position with us as an employee, contractor or volunteer.
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for example from the Australian Securities and Investments and Commission, so that we can provide you with the services for which we have been engaged by you.
How we use your personal information
We use personal information in connection with our functions and activities, including the following purposes: providing you with information or services that you request from us; internal administrative purposes; marketing and research purposes; and compliance with our legal and regulatory obligations, policies and procedures.
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information.
For example, we may disclose your personal information to:
- our marketing providers;
- our professional services advisors (for example, our external accountants and IT consultant);
- and third party technology organisations, including cloud service providers, such as data storage platforms.
In particular, if you engage us to provide professional services, in the course of our engagement, it will be necessary to disclose your personal information to our software providers and they will process, access and use that information for the purpose of them delivering their services to us, so that we, in turn, can provide professional services to you. Those software providers can also make these disclosures to third parties who provide interfacing services that integrate or interface with the software providers’ services. By engaging the services of Thirty-Six Strategies, you consent to such disclosure.
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia, including in countries where third parties are located or have servers, and their laws may provide various levels of protection for personal data which is not the same level of protection as in Australia. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. By engaging the services of Thirty-Six Strategies, you consent to such disclosure.
How we protect your personal information
Thirty-Six Strategies will take reasonable steps to ensure that the personal information we hold is held securely in electronic and physical form, including by: having physically secure premises and databases; restricting access to only personnel who need that personal information to effectively provide services to you; having technological measures in place (for example, anti-virus software, fire walls). Despite our best efforts, we do not guarantee that our safeguards always work.
Retention of personal information
We will retain your personal information for as long as we need it to provide the services for which the personal information was collected. We will also retain personal information for as long as is legally required for compliance, and for dispute resolution purposes.
How to access and correct your personal information
Thirty-Six Strategies will endeavour to keep your personal information accurate, complete and up to date. If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 7 business days.
Inquiries and complaints
For complaints about how Thirty-Six Strategies handles, processes or manages your personal information, please contact Steve Speter. Please put the complaint in writing and allow 30 days for Thirty-Six Strategies to respond to your complaint. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us at hello@36s.group
Variation to Terms
Thirty-Six Strategies reserves the right to vary this Policy at any time without prior notice. Any such changes will have immediate effect from the time and date that they are posted on the Website.
Date: This Policy was last updated in October 2024.